Grievances and appeals
File a grievance or an appeal online.
Authorization to release psychotherapy notes (PDF)
Protected health information access request (PDF)
Request for an accounting of disclosures of protected health information (PDF)
Removal of authorization previously given to Aetna Better Health® (PDF)
Grievances and appeals printable form (PDF)
Prescription mail service order form (PDF)
Authorization to release protected health information (PDFs) — English | Español | 繁體中文 |
简体中文 | русский | فارسی | Tagalog | Hmoob | Tiếng Việt | Bosanski
Access2Care nonemergent medical and nonmedical transportation parent/guardian authorization — transportation of minor (PDFs) — English |Español | 中文 | русский |عربى | Tagalog | Hmoob |Tiếng Việt
File a grievance or an appeal online.
Report suspected cases of fraud, waste and abuse online.
Also of interest:
Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of California is not responsible or liable for non-Aetna Better Health content, accuracy or privacy practices of linked sites or for products or services described on these sites.
This link will take you to the Aetna Better Health® of California provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna Better Health website. Aetna Better Health of California is not responsible or liable for this specific content.
Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to Aetna.com.
CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to CVS.com.