Need a ride to your provider appointments? Let us give you a lift. You can get help with rides to medical services we cover.
Just call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.
Just call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.
If you have no way to get to the hospital during an emergency, call 911. We cover ambulance rides on the ground in a medical emergency for all members.
We work with MediTrans to offer you rides for your nonemergency medical needs. You can get a ride for visits to your:
There are no limits for how many rides you can use.
To schedule a ride, just contact MediTrans directly. You can reach them at 1-877-917-4150 (TTY: 1-866-288-3133), Monday through Friday, 7 AM to 7 PM.
You’ll want to schedule rides at least 2 (and up to 30) business days in advance.
When you call to schedule your ride, make sure to have this info ready:
Just contact MediTrans’ “Where’s my ride?” toll-free line at 1-877-917-4151. You can reach them 24 hours a day, 7 days a week.
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Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to Aetna.com.
CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to CVS.com.
