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Our training

At Aetna Better Health® of Louisiana, we make sure our providers have the right tools and resources to take care of our members. On this page, you’ll find some helpful links and training videos to make your transition to our network as smooth and easy as possible.

Have a question?

Just call Provider Relations at 1-855-242-0802 (TTY: 711). Or email us.

Have a question?

Just call Provider Relations at 1-855-242-0802 (TTY: 711). Or email us.

Getting started

When you join our network, we’ll provide an initial orientation. After that, you’ll have ongoing training and education with: 

 

  • Periodic provider newsletters and bulletins with updates and reminders

  • Routine visits to your office for provider-focused education

  • Individual or group training sessions on topics like: 


    • Codificación de reclamaciones

    • Estándares de disponibilidad de citas

    • Beneficios para miembros

    • Website and Provider Portal navigation

You can check the quick reference guide for answers to many of your questions. Or you can call us at 1-855-242-0802 (TTY: 711).

 

Provider manual (PDF)

 

Helpful training links

HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).

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