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Welcome providers

We’re a state-contracted health plan that offers Healthy Louisiana services statewide. As a network provider, you get lots of benefits, from ongoing support and training to timely claims processing and competitive compensation. Together, we can improve health care access and quality.

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What’s new?

Stay up to date with our latest provider news.

Getting started

Here are some helpful provider links if you’re new to our network.



Aetna Better Health of Louisiana is part of Aetna®, one of the nation's leading health care providers and a part of the CVS Health® family. We have over 30 years of experience serving Medicaid populations, including children, adults and people with disabilities or other serious health conditions. 


We bring our national experience to your communities. We understand how important it is to get care close to home. We’re proud to be members of your communities, living and working here in Louisiana. 


Visit the Aetna Better Health website to learn more.


Helpful links 



Beneficios para miembros

Get an overview of coverage for members. 

Prior authorization (PA)

Learn how to request PA.


Learn more about how to submit and check the status of claims.

Quejas y apelaciones

Learn more about filing a grievance or an appeal. 

Need help or have questions? We’re here for you

Get connected

Find contact info.


Find more info

¿Preguntas?Your Network Relations manager can help. 


Accredited three and a half stars health plan NCQA
Accredited Health equity NCQA

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